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Employee Coaching Template

An Employee Coaching Form serves as a structured method for addressing and documenting concerns, issues, or incidents related to an employee's performance, behavior, adherence to rules, and other related areas. By clearly outlining the problem, detailing agreed-upon solutions or courses of action, and establishing a follow-up review plan, this form plays a critical role in facilitating effective communication between employees and supervisors. If you’re looking to enhance performance and resolve workplace challenges, consider filling out the form by clicking the button below.

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In today's fast-moving work environment, the management of employee performance and the fostering of professional growth are critical aspects of organizational success. An effective tool for achieving these objectives is the Employee Coaching form, which plays a crucial role in facilitating constructive dialogue between employees and their supervisors. This form is designed to document various concerns, issues, or incidents regarding an employee's conduct, behavior, adherence to department or university rules, safety or work environment standards, attendance, dependability, customer service, or other specific aspects. It serves as a structured mean for outlining performance-related concerns, including specific dates and examples, and for agreeing upon practical solutions or courses of action. Moreover, the form prompts the setting of follow-up review dates to ensure accountability and tracks progress. Employee and supervisor signatures finalize the form, signifying that a discussion has taken place and acknowledging the employee's receipt of the coaching record. This documented exchange not only provides a transparent record of the discussion but also allows employees an opportunity to respond, thereby promoting open communication and continuous improvement. Essential for both parties involved, the distribution of this form typically includes the employee, the supervisor, and potentially the department, ensuring all relevant stakeholders are informed of the employee's development trajectory.

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EMPLOYEE COACHING FORM

Employee Name:

Department:

Title:

Supervisor Name/phone #:

CONCERN / ISSUE / INCIDENT

DOCUMENTATION OF CONCERN(S), ISSUE(S) OR INCIDENT(S) INVOLVING:

Conduct or Behavior (Interpersonal Skills)

Department or University Rules

Safety or Work Environment

Attendance – Dependability

Customer Service

Other ________________________

Describe performance concern or issue (be specific, and include dates and examples):

Describe agreed upon solution(s) or course of action:

Note follow-up review plan date(s), etc.

Employee’s Signature:

Supervisor’s Signature

Date:

Date:

NOTE: Employee’s signature indicates that this information has been discussed with the employee. It also acknowledges receipt of a copy of the coaching record. The employee may respond using the reverse side of this form.

Distribution: (check all that apply):

_____ Employee ____Supervisor ____Dept

Form Breakdown

Fact Name Description
1. Purpose of the Form This form is used for documenting concerns, issues, or incidents involving an employee's conduct, adherence to department or university rules, safety or work environment conditions, attendance, customer service, or other specified areas.
2. Sections Included It contains sections for the employee's name, department, title, supervisor's name and contact information, detailed description of the concern/issue/incident, agreed upon solution or course of action, and a follow-up review plan with dates.
3. Signatures Required Both the employee and the supervisor must sign the form. The employee's signature acknowledges that they have been informed of the issues discussed and have received a copy of the coaching record.
4. Employee Response The form allows for the employee to respond to the coaching documentation on the reverse side, providing a space for their perspective or rebuttal to be officially recorded.
5. Distribution Checklist There is a section for indicating who receives a copy of the form. Options typically include the employee, the supervisor, and the department head.
6. Type of Issues Addressed Specific categories such as conduct, rules, safety, attendance, customer service, and an option for "Other" complaints are included to categorize the nature of the documented concern.
7. Documentation Requirement The form requires specific descriptions, including dates and examples of the issue or concern, ensuring that the documented performance or conduct problem is clear and substantiated.
8. Follow-up and Review It mandates documenting a follow-up plan with specific review dates to assess the employee's progress on the agreed resolutions or improvements post-coaching.

Guidelines on Filling in Employee Coaching

Once an Employee Coaching form is provided, it's essential to fill it out meticulously to ensure a comprehensive understanding of the coaching session. This document serves as a formal record of the issues or concerns addressed, the solutions agreed upon, and the follow-up plans. Taking the time to complete this form accurately plays a critical role in the employee's developmental journey, marking a step towards professional growth and understanding within the workplace. Following these steps will guide you in filling out the Employee Coaching form correctly.

  1. Employee Name: Start by writing the full name of the employee being coached.
  2. Department: Enter the department where the employee works.
  3. Title: Write the job title of the employee.
  4. Supervisor Name/phone #: Provide the full name and contact number of the employee's immediate supervisor.
  5. CONCERN / ISSUE / INCIDENT: Identify the specific category (or categories) the coaching session will address by marking the relevant box(es).
  6. Describe performance concern or issue: In this section, specify the concern, issue, or incident that prompted the coaching. Include specific dates and examples to provide a clear context.
  7. Describe agreed upon solution(s) or course of action: Detail the solutions or action plans agreed upon during the session. This should outline what steps will be taken by the employee to address the concerns.
  8. Note follow-up review plan date(s), etc.: Establish a timeline for follow-up reviews or checkpoints to monitor progress.
  9. Employee’s Signature: Have the employee sign the form to indicate that they understand and acknowledge the discussion and the content of the coaching form.
  10. Supervisor’s Signature: The supervisor should then sign and date the form to validate the coaching session and the agreed action plans.
  11. Distribution: Check the appropriate boxes to indicate who will receive a copy of the completed form. Make sure the employee, supervisor, and relevant department receive their copies.

After the Employee Coaching form is filled out and signed, it’s important to adhere to the outlined follow-up plan. Regular reviews and communication between the supervisor and the employee will be crucial in addressing the identified concerns and tracking progress. Remember, the aim of this coaching session is not just to correct an issue but to foster professional development and improvement.

Learn More on Employee Coaching

What is an Employee Coaching Form?

An Employee Coaching Form is a tool used by supervisors and managers to document concerns, issues, or incidents related to an employee's performance or behavior. It covers various areas such as conduct or behavior, adherence to department or university rules, safety or work environment, attendance, customer service, and other specific issues that may arise. The form includes a description of the performance concern, an agreed upon solution or course of action, and a follow-up review plan.

When should an Employee Coaching Form be used?

An Employee Coaching Form should be used whenever there is a need to address and correct an employee's performance or behavior that does not meet the organization's expectations or standards. This could be related to incidents involving conduct, compliance with rules, safety issues, attendance problems, or customer service shortcomings, among others.

What details are required on the Employee Coaching Form?

The form requires several key pieces of information, including:

  • Employee's Name, Department, and Title
  • Supervisor's Name and contact information
  • Detailed documentation of the concern, issue, or incident, including specific dates and examples
  • Agreed upon solution(s) or course of action
  • Note of follow-up review plan date(s)
  • Signatures from both the employee and the supervisor, including dates

Does the Employee Coaching Form require both the employee and supervisor signatures?

Yes, the Employee Coaching Form requires the signatures of both the employee and the supervisor. The employee’s signature indicates that the issues have been discussed and acknowledges receipt of a copy of the coaching record. However, it does not necessarily mean agreement with the content.

What happens after the Employee Coaching Form is signed?

After the form is signed, a follow-up plan is implemented to monitor the employee's progress regarding the agreed upon solutions or courses of action. This might include scheduled review dates to assess improvement. Copies of the signed form are distributed as indicated, usually to the employee, the supervisor, and possibly the department files for record-keeping.

Can an employee respond to the feedback provided on the Employee Coaching Form?

Yes, employees are given the opportunity to respond to the feedback provided. They can use the reverse side of the form to document their perspective or any additional comments they wish to make regarding the issues discussed.

What are the benefits of using an Employee Coaching Form?

There are several benefits to using an Employee Coaching Form, including:

  1. Providing a structured approach to discussing performance or behavioral issues.
  2. Documenting specific concerns and agreed upon actions for improvement.
  3. Facilitating clear communication between the employee and supervisor.
  4. Allowing for a documented history of the steps taken to address issues, which can be helpful for future reference or if further action is needed.

Is the Employee Coaching Form confidential?

Generally, the Employee Coaching Form is treated as a confidential document between the employee, the supervisor, and any necessary departmental or human resources personnel. However, the distribution section on the form allows for specification of who should receive a copy, indicating that confidentiality is managed within the context of organizational policies and applicable laws.

Common mistakes

When filling out an Employee Coaching form, it's crucial to avoid certain mistakes to ensure the document accurately reflects the coaching session and sets a clear path forward. Here are nine common errors:

  1. Failing to be specific with details. It is important to include detailed descriptions of concerns, issues, or incidents, along with relevant dates and examples. Vague descriptions can lead to misunderstandings and do not provide a basis for measurable improvement.
  2. Omitting agreed upon solutions or actions. Every coaching session should conclude with a clear plan of action that both the employee and the supervisor agree upon. Forgetting to document these solutions can result in a lack of accountability and progress.
  3. Skipping the follow-up review plan. A follow-up plan is critical to review the employee's progress and discuss any necessary adjustments to the plan of action. Not setting a date for this can lead to the issue being forgotten or neglected.
  4. Not obtaining both signatures. The form requires signatures from both the employee and the supervisor. This step is crucial for mutual acknowledgment of the discussion and the plan moving forward. Without both signatures, the form may not be considered valid.
  5. Neglecting employee feedback. The form allows for employee feedback, which is an essential part of the coaching process. Not encouraging or recording this feedback can overlook the employee's perspective and potentially valuable insights into the situation.
  6. Incorrect distribution. The document needs to be correctly distributed to all relevant parties, including the employee, the supervisor, and potentially the department. Failure to check the appropriate distribution boxes or share the document with all necessary parties can lead to communication breakdowns.
  7. Overlooking confidentiality. This form contains sensitive information. It should be handled and stored with confidentiality in mind. Mishandling the document can lead to privacy violations and erode trust between employees and management.
  8. Using subjective language. It's important to use objective language when describing performance concerns, issues, or incidents. Subjective or judgmental language can make the employee feel unfairly targeted and can undermine the effectiveness of the coaching process.
  9. Failure to focus on improvement. The primary goal of an Employee Coaching form is to facilitate improvement and development. The form should not be used as a punitive measure but rather as a tool to support the employee's growth. Not focusing on positive outcomes can demotivate employees and diminish the value of the coaching process.

By avoiding these mistakes, supervisors can ensure the Employee Coaching process is constructive, clear, and beneficial for both the employee and the organization.

Documents used along the form

When an organization decides to invest in the growth and improvement of its employees through coaching, there are several documents and forms that play a pivotal role in ensuring the process is comprehensive, structured, and effective. Apart from the Employee Coaching Form, which plays a central role in outlining the specific areas of concern, agreed-upon solutions, and follow-up actions, other key documents support and complement this process. Let's delve into some of these vital documents:

  • Performance Review Forms: These forms typically contain assessments of the employee's job performance by comparing it against pre-determined standards. Reviews may cover various aspects, including productivity, teamwork, and punctuality, and often form the basis for coaching.
  • Goal Setting Forms: Goal-setting forms help in defining clear and achievable goals for the employee. These forms are crucial for ensuring both the supervisor and the employee are aligned on the expectations and outcomes from the coaching process.
  • Employee Self-Assessment Forms: These allow employees to reflect on their own performance, understand their strengths and weaknesses, and contribute to identifying areas for improvement, making the coaching process a two-way street.
  • Training Needs Analysis Forms: This form helps in identifying specific skills or knowledge gaps that the employee needs to fill. It plays a critical role in designing or choosing the right coaching or training interventions.
  • Action Plan Templates: Action plans are detailed roadmaps for achieving the goals set during the coaching process. They typically outline the steps to be taken, responsible persons, and timelines.
  • Feedback Forms: Feedback forms are essential for gathering input from various stakeholders about the employee's performance. This feedback can be instrumental in tailoring coaching sessions to be more effective.
  • Progress Tracking Forms: These forms help monitor the employee's improvement over time, making it easier to adjust coaching strategies as needed based on real-time performance data.
  • Improvement Plans: Sometimes, after identifying areas for development, a more structured improvement plan may be necessary. These documents lay out specific expectations for performance improvement and how they will be measured.
  • Recognition and Reward Documents: Recognizing and rewarding improvements and achievements post-coaching not only boosts morale but also reinforces the positive behaviors and performance standards being instilled.

In conclusion, the Employee Coaching Form is just the starting point. A successful coaching initiative involves a suite of supporting documents that not only clarify and structure the process but also ensure that progress is measurable, constructive feedback is integrated, and achievements are acknowledged. This holistic approach fosters a positive and proactive culture of continuous improvement and professional development.

Similar forms

  • Performance Improvement Plan (PIP): Like the Employee Coaching Form, a PIP is used to document areas of an employee's performance that need improvement. Both documents outline specific concerns or issues, provide a plan for improvement, and include follow-up dates for review. However, a PIP typically deals with more serious performance issues and may be a step taken after initial coaching efforts have not led to the desired improvement.

  • Employee Evaluation Form: Employee evaluations often cover broader aspects of an employee's performance and contributions over a specific period, similar to the Employee Coaching Form. Both involve supervisor feedback and require employee acknowledgment. The coaching form focuses more on specific incidents or concerns rather than overall performance.

  • Warning Notice: A warning notice outlines specific violations of policies or expectations, similar to the section of the Employee Coaching Form that documents conduct or behavior, rules violations, and similar issues. Both forms serve as a documented record of the issues discussed and the steps expected to correct them, including follow-up dates.

  • Corrective Action Form: This document is used to propose steps to rectify an employee's behavior or performance issues, akin to the Employee Coaching Form. Both detail the concerns, agreed upon solutions, and follow-up review plans, aiming to guide the employee back to satisfactory performance.

  • Training Record Form: Although primarily used to document completed training sessions, the Training Record Form, like the Employee Coaching Form, can track interventions aimed at improving skills or knowledge gaps identified during the coaching process. Both forms are tools in employee development and performance management.

  • Attendance Record Form: This form tracks employees' attendance, similar to how the Employee Coaching Form might document attendance and dependability issues. Both serve as official records that can support discussions about performance and expectations around reliability and punctuality.

  • Incident Report Form: Used to document specific events or behaviors, particularly those that are safety-related, the Incident Report Form shares similarities with the Employee Coaching Form when it involves documenting incidents. Both provide a written record of what happened, including details on the event, individuals involved, and any subsequent actions taken.

  • Development Plan Form: Focused on long-term career and skill development, this plan outlines objectives and needed resources, akin to the solutions or action plans outlined in the Employee Coaching Form. Both aim to support the employee's growth, though the Development Plan may have a broader scope beyond immediate performance concerns.

  • Feedback Form: Used to gather input from various sources, including peers, subordinates, and supervisors, Feedback Forms can resemble the Employee Coaching Form in their aim to identify areas for improvement. Where the Coaching Form is more likely to be directive and involve a specific plan of action, Feedback Forms may be more general in nature and used as a basis for discussion.

Dos and Don'ts

When filling out the Employee Coaching Form, it's important to follow several key guidelines to ensure the process is handled thoughtfully and effectively. This form is a crucial tool in addressing and documenting concerns, issues, or incidents in the workplace. Below are seven do's and don'ts to consider when completing this form.

Do's:

  1. Be Specific: Clearly describe the concern, issue, or incident. Include dates, examples, and any relevant details to provide a complete understanding of the situation.
  2. Maintain Objectivity: Focus on observable facts and behaviors, avoiding personal judgments or assumptions about the employee's character or intent.
  3. Collaborate on Solutions: Work together with the employee to identify practical and achievable solutions or courses of action. This encourages buy-in and accountability.
  4. Set Clear Expectations: Ensure that the agreed-upon solutions and follow-up plans are clearly outlined, including specific actions and timelines.
  5. Document Everything: Make sure all discussions, agreements, and plans are fully documented on the form. This record is essential for tracking progress and future reference.
  6. Respect Confidentiality: Handle the form and the information it contains with the utmost confidentiality to protect the privacy of the employee involved.
  7. Follow-Up: Note and adhere to the follow-up review plan dates. Continuous support and feedback are integral to the coaching process.

Don'ts:

  • Avoid being vague: Do not leave out important details or generalize the behavior or issue. Specificity is key to understanding and addressing the problem.
  • Don't delay the process: Once a concern is identified, address it promptly. Delays can exacerbate the issue and signal indifference.
  • Avoid emotional or confrontational language: Keep the tone professional and focused on the facts. Emotional or accusatory language can hinder constructive communication.
  • Don't skip the solutions: Avoid focusing solely on the problem. Identifying actionable solutions is essential for positive change and development.
  • Avoid single-sided decision-making: Do not dictate solutions without involving the employee in the decision-making process. Their input is valuable and can lead to more effective outcomes.
  • Don't forget to document follow-up: Failing to note follow-up dates or omitting documentation of progress can lead to accountability issues.
  • Avoid making promises that can't be kept: Be realistic about the solutions and interventions proposed. Setting unachievable goals can undermine the process.

By adhering to these do's and don'ts, supervisors and employees can navigate the coaching process more effectively, fostering a supportive and constructive work environment.

Misconceptions

  • One misconception is that the Employee Coaching Form is a tool for punishment. This is not true. The form is actually designed to facilitate dialogue and improvement. Its main goal is to document issues and find mutually agreed-upon solutions, not to penalize the employee.

  • Some believe the form is only used for negative performance reviews. This isn't the case. While the form does document areas of concern, it’s also a platform to outline action plans for employee development and success, focusing on positive outcomes.

  • Another misconception is that once the form is signed, there's no room for employee feedback. However, employees are encouraged to respond using the reverse side of the form, ensuring their perspective is considered and valued as part of the coaching process.

  • Many think that the Employee Coaching Form is a secretive document. Contrary to this belief, the form's distribution is transparent, typically shared with the employee, their supervisor, and possibly the department, to ensure a transparent process.

  • It’s often misunderstood that the form is only for documenting serious issues. While serious matters are indeed documented, the form also covers a broad range of concerns, including interpersonal skills and dependability, aiming for early intervention and support.

  • There's a belief that the form is solely the supervisor’s responsibility. In reality, it is a collaborative tool. Both the employee and the supervisor discuss the content, agree on solutions, and share responsibility for the follow-up, making it a joint effort.

  • Lastly, some assume that signing the form affects an employee’s record negatively. This misconception overlooks the form’s objective. Signing the form simply indicates that the employee is aware of the discussion and the solutions, not that they are in trouble. It’s a step towards positive change and improvement, not a negative mark on their record.

Key takeaways

Filling out and using the Employee Coaching form is a critical process that requires attention to detail and clear communication between the supervisor and the employee. Here are key takeaways to ensure the form is utilized effectively:

  • Clear Documentation: It's essential to provide a detailed description of the concern, issue, or incident involving the employee. This includes noting specifics such as conduct, attendance, customer service, or any other relevant areas. Remember to include dates and examples to outline the issue comprehensively.
  • Agreed Upon Solutions: The form should not only highlight the problem but also focus on finding a constructive solution. Documenting agreed-upon actions gives both parties a clear course to follow, enhancing accountability and setting clear expectations for improvement.
  • Follow-Up Plan: Setting a date for a follow-up review is crucial. This ensures that both the employee and the supervisor have a specific timeline to work within and provides an opportunity to assess progress, make adjustments if necessary, and acknowledge improvements.
  • Acknowledgment and Receipt: The employee’s signature is a vital part of the process. It indicates that the coaching has been discussed and that the employee acknowledges understanding and receiving a copy of the form. This step is important for documentation and for affirming that the employee is aware of the issues and the actions needed.

Effectively using the Employee Coaching form is not just about addressing issues but also about fostering an environment of clear communication, support, and growth for the employee. Keeping these points in mind will help make the process more transparent and constructive.

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