The Driver's License form serves as a critical tool for scanning business cards, driver licenses, and IDs, utilizing Optical Character Recognition (OCR) technology and pattern recognition algorithms to streamline data entry during visitor registration and ensure accurate record keeping. Despite efforts to achieve high recognition rates, challenges such as new driver license designs and holograms can obstruct OCR performance, thus requiring regular updates of the SDK (Software Development Kit) and sometimes hardware upgrades for optimal functionality. For those needing to capture or update driver license information efficiently, a detailed guide on troubleshooting and enhancing the scan outcomes is available.
To begin the process or learn more about resolving specific issues with the Driver's License form, click the button below.
In the realm of visitor registration and ID verification, the advent of scanning technologies has significantly streamlined the process of collecting and interpreting data from various forms of identification, including business cards and driver licenses. Notably, the use of Optical Character Recognition (OCR) technology alongside pattern recognition algorithms has become pivotal in capturing complete ID images for meticulous record-keeping. These technologies are embedded in LobbyWorks® 4.0, which has been updated to enhance its efficiency in scanning business cards, driver licenses, and IDs. Despite the high accuracy rate of 95-99% that the supported card scanners boast when correctly set up, the technology is not infallible, with challenges such as new driver license designs incorporating holograms that can obstruct text recognition. To counteract these issues, improvements in scanner hardware, such as the Snapshell IDR model featuring enhanced light management, and continuous software updates to the Card Scanning Solutions (CSS) Software Development Kit (SDK) have been introduced. These developments aim to accommodate the ongoing introduction of new and updated driver license designs. Additionally, the document sheds light on troubleshooting steps for common scanning difficulties, ranging from issues arising from holographic obstructions to OCR inaccuracies, and methods to recalibrate scanners to maintain optimal performance. The essence of this approach is to ensure that each scan accurately captures the requisite data, thus reducing the margin for error and enhancing the reliability of the visitor registration process.
LobbyWorks® 4.0 – Scanning Business Cards, Driver Licenses and IDs
Updated: 26 May 2011
Scanning business cards and driver licenses is a great way to capture a complete ID image for record keeping and to streamline data entry during visitor registration. Card scanning utilizes a technology called Optical Character Recognition (OCR) and a pattern recognition algorithm to identify unique driver license templates for processing.
Important notes:
1)The goal of OCR technology is to achieve the highest recognition rate possible; however, no currently available OCR technology is 100% accurate. LobbyWorks® uses an SDK, and supported card scanners measure a per-character accuracy rate of 95-99% when the technology is properly set up.
2)Many new driver license designs have been updated to include one or more holograms as a method to prevent/detect fake IDs. In the new designs, the holograms often obstruct the text that the OCR technology is attempting to decipher. Card Scanning Solutions has created a new scanner, the Snapshell IDR (Honeywell part # LWVMSSNAP), with improved light management to improve capture of data from licenses where text is hidden behind holograms. The 800 scanner does not have same capability, so we encourage users who experience OCR problems with holograms on newer IDs/licenses to consider upgrading to a Snapshell IDR model.
3)Card Scanning Solutions releases SDK updates on a regular basis due to the continuous introduction of new and updated driver license designs. If you encounter an unsupported license template, the best recommendation is to update to the latest CSS SDK to attempt to resolve the problem. LobbyWorks has been updated in v4.0.6.1 to install the full CSS SDK to enable easier SDK updates in the field. Important: If the newest SDK does not resolve the problem, you will need to collect a secure scan to provide to Honeywell technical support for forwarding to CSS.
What should I do if a driver license is not scanning properly?
Problem
Question
Resolution1
A specific model or
Do the driver license fields seem
No –
models of license do not
to be captured into the correct
1) Check both Autodetect and the state-specific
scan properly
LobbyWorks field?
settings in Front Desk.
2) Check the latest CSS SDK to see if it has a fix.
If not, collect a secure scan2 to provide to
Honeywell technical support for forwarding to
CSS.
Do the licenses have holograms
Yes – You have encountered a limitation of the 800
and are you using an 800 model
scanner relative to new driver licenses. We
scanner?
recommend you upgrade to the Snapshell IDR
model.
A specific license model was
Yes – Although CSS has added numerous new
previously compatible with
driver license templates, they still continue to
Autodetect, but now requires
support the older templates as well. We
selection of a state?
recommend collection of a secure scan2 be
provided for review.
The OCR seems to be entering a
Yes –
lot of typos into LobbyWorks?
1) The OCR technology is not 100% accurate.
The achievable per-character accuracy rate is
between 95-99%.
1All resolutions shown are compatible with LobbyWorks 4.0 build 4.0.6.1 or later.
2The best method of acquiring the image is by creating a “cssnlogdir” folder on the C drive. Once the cssnlogdir folder is created it will automatically capture encrypted copies of everything you scan. All you need to do is scan the problematic card, compress/zip the cssnlogdir folder and send it to Honeywell Technical Support. After the email is sent, delete the folder.
1
2) To help achieve the highest accuracy, it is
important that the scanned image shows the
entire card and that the image is good. If using
an 800 scanner, recalibrate. If recalibration
does not help, we recommend collection of a
secure scan be provided for review.
No card scans properly
Are you using an 800 scanner?
1) Please confirm that the 800 model is
compatible and recalibrate the scanner. Note:
there are models of the 800 scanner that do
image capture only without OCR support.
2) Please confirm card is being inserted into
scanner with proper orientation (image face
down).
Front Desk starts but the
Yes – This may be caused by an installation error
Snapshell IDR does not power
of the driver or SDK. Uninstall both the driver/SDK
up?
using Add/Remove Programs and then reinstall
driver followed by SDK.
Front Desk starts but does not
detect the scanner?
1) Confirm that another open application is not
using the scanner. A scanner can only connect
to one software application at a time. If this is
the problem, close the application and restart
Front Desk.
2) The scanner driver may not have been
installed properly. Apply the hot fix for
LobbyWorks 4.0.6.1. Uninstall the CSS SDK
using Add/Remove programs. Install the latest
SDK (9.42.37 or later). If the scanner was the
800 model, recalibrate the scanner.
Front Desk displays errors when
attempting to start the application
1) If you encounter any device compatible error
during launch of Front Desk, manually register
the following DLLs located in the LobbyWorks
installed path bin folder:
-
BIZCOM.dll
ScanW.dll
ScanWex.dll
2) The CSS SDK may have been uninstalled.
Please confirm that a single version of the
CSS SDK is installed.
What does a per-character accuracy rate mean?
A 99% OCR accuracy rate does not mean that only one license out of 100 will be wrong. It means that approximately one character will misread on every license (assuming that each license has approximately 100 characters). A misread could be O vs 0, i vs l, u vs v, etc. This does not mean that every card will have one mistake – you could have three cards read perfectly and one card with multiple mistakes.
Why do some licenses work in Autodetect mode while for other licenses I need to select a specific state?
Auto detection like OCR works on visual information but instead of looking for characters it is looking for shapes, usually the shape of the word that represents the state or some other unique identifier that can only be found on one state. To help the SDK with auto detection, it is important that the scanned image shows the entire card and that the image is good.
How do I recalibrate the 800 scanner on LobbyWorks 4.0.6.1 or later?
When calibration of the scanner completes via Front Desk or Kiosk, the following files will be created in the ScanShell800 folder in the system:
•PixGan6.dat
2
•PixGanG6.dat
•PixOff6.dat
•PixOffG6.dat
To recalibrate the scanner, delete these files and relaunch the Front Desk or Kiosk application in the system.
•Path for WinXP: C:\Documents and Settings\All Users\Application Data\Card Scanning Solutions\ScanShell800
•Path for VISTA: C:\ProgramData\Card Scanning Solutions\ScanShell800
•Path for Windows 7: C:\ProgramData\Card Scanning Solutions\ScanShell800
3
Filling out a driver's license form is an important step in obtaining or renewing a driving permit. It's a process that has been simplified thanks to technology, including scanning devices and advanced software. These tools help capture and record complete ID images, streamlining the visitor registration and record-keeping process. To fill out a driver's license form effectively, it's crucial to follow a series of steps that ensure accuracy and completeness of the information provided.
By following these steps, individuals and organizations can effectively manage the process of capturing and recording driver license information. Regular maintenance and updates to scanning equipment and software are essential for optimizing accuracy and efficiency.
To address scanning issues, first, determine whether the license fields are being captured in the correct LobbyWorks field. If not, proceed by checking both Autodetect and state-specific settings in Front Desk. If the issue persists, check for the latest CSS SDK update that may contain a fix. If no fix is found, a secure scan should be collected and provided to Honeywell technical support for forwarding to CSS. For licenses with holograms causing recognition issues, upgrading to the Snapshell IDR model is recommended due to its improved light management.
Licenses may not be recognized due to various reasons. For one, optical character recognition (OCR) technology, although highly accurate, is not flawless, with a per-character accuracy rate of 95-99%. This means some characters may be misread (e.g., O vs. 0). Additionally, new or updated license designs may not be immediately supported by existing software, necessitating an SDK update. Another factor is the presence of holograms on new licenses, which can obstruct text recognition. If encountering such issues, consider upgrading your scanner and ensuring the latest SDK is installed.
Recalibrating the 800 scanner involves a few steps. First, locate the ScanShell800 folder in your system, which varies by your operating system. Within this folder, delete the following files: PixGan6.dat, PixGanG6.dat, PixOff6.dat, and PixOffG6.dat. After deleting these files, relaunch the Front Desk or Kiosk application. This process resets the scanner's calibration settings, potentially resolving scanning issues. Note: The file paths for accessing the ScanShell800 folder differ among Windows XP, VISTA, and Windows 7.
A per-character accuracy rate refers to the percentage of characters correctly recognized by the OCR technology from scanned documents. A 99% accuracy rate means that on average, out of approximately 100 characters on a license, one character might be misread. This misinterpretation could manifest as similar-looking letters or numbers being confused (e.g., O for 0 or i for l). However, this does not necessarily imply that every scanned card will have an error; it is possible to have several accurately scanned cards before encountering one with mistakes.
Applying for a driver's license is a critical step towards gaining independence and mobility, but the process can be complicated by errors on the application form. Here are six common mistakes individuals often make when filling out their driver's license forms:
Ignoring specific instructions about the form’s layout and provided fields can lead to vital information being entered incorrectly. Instructions are there to ensure the information is processed correctly and efficiently.
Inputting incorrect personal information, such as misspelled names or wrong dates of birth, which are basic yet crucial for identity verification and the accuracy of public records.
Overlooking the necessity to check for and accurately identify holograms or security features on their current licenses before scanning. This is particularly important for those using older scanner models which may not capture data obscured by holograms effectively.
Failing to update scanner drivers or the system SDK (Software Development Kit) to the latest versions. Keeping up with the latest updates ensures compatibility with new license designs and improves recognition accuracy.
Improperly inserting the card into the scanner or using a scanner model not equipped with OCR (Optical Character Recognition) technology, resulting in errors or incomplete data capture.
Not performing necessary calibration for scanners, particularly the 800 model, which could result in poor image quality and subsequent data recognition issues.
To avoid these and other errors, applicants should carefully read all instructions and ensure their scanning equipment is up to date and properly calibrated. Paying close attention to the details and taking the time to verify that all information is correct and complete can significantly streamline the application process.
When applying for or renewing a driver's license, several other documents typically come into play. Understanding these documents helps streamline the process and ensures everything goes smoothly. Below is a list of commonly used documents alongside the Driver's License form.
Each document plays a vital role in the application process for a driver's license, acting as a piece in the larger puzzle of your identity and legal status. Ensuring that you have the correct and up-to-date versions of these documents can help make the process as smooth as possible. It’s also important to check with your local Department of Motor Vehicles (DMV) for specific requirements in your state, as they can vary. With the right preparation, getting your driver's license will be straightforward and hassle-free.
Passport Application: Similar to a driver's license form, a passport application captures personal information and requires document validation for identity verification. Both use technology to scan and store personal details securely.
Social Security Card Application: This form also collects personal data for a unique identification purpose, much like the driver's license form. Both are essential for individual identification within respective systems.
Voter Registration Form: Voter registration forms gather personal details and proofs of residence, akin to driver's license applications, to verify eligibility and identity for electoral purposes.
Employment Eligibility Verification (Form I-9): Similar to a driver's license form, this document verifies an individual's identity and eligibility to work, involving the collection and verification of personal and eligibility information.
Credit Card Application: Credit card applications require substantial personal information and checks against fraud, much like driver's license forms do for identity verification.
Bank Account Opening Form: Opening a bank account requires detailed personal information and identity verification, mirroring the process of a driver's license application.
University Enrollment Form: Just like a driver's license form, a university enrollment form collects personal information for identity verification and record-keeping.
Rental Agreement Application: Renting property necessitates providing personal information and passing identity checks, similar to the process of applying for a driver's license.
Medical Records Registration: When you first visit a new healthcare provider, you fill out forms that include personal identification and contact information similar to what’s on a driver’s license form.
When filling out a Driver's License form, it's crucial to pay attention to detail and follow guidelines accurately to ensure a smooth process. Here are some crucial do's and don'ts:
When individuals and organizations consider the process of scanning driver's licenses, several misconceptions can arise due to lack of information or misunderstanding of the technology and its application. Here are five common misconceptions and clarifications about scanning driver's licenses:
Understanding these misconceptions and their clarifications can significantly improve the efficiency and efficacy of driver's license scanning processes, leading to better data management and security practices.
Filling out and using the Driver's License form correctly is crucial for accurate data entry and reliable record keeping, especially when scanning IDs for visitor registration. Here are five key takeaways for efficiently handling driver license forms and troubleshooting common problems:
Accuracy of Optical Character Recognition (OCR): While OCR technology aims to accurately capture data from scanned IDs, it's not infallible. The per-character accuracy rate typically falls between 95-99%, meaning occasional errors can occur. To ensure the highest accuracy, always check that the scanned image captures the entire card and is of good quality.
Handling Hologram Obstructions: Many modern driver licenses feature holograms, which can obstruct text and interfere with OCR. If you encounter issues scanning hologram-protected IDs, consider upgrading to a scanner model like the Snapshell IDR, which is designed with enhanced light management to better capture data obscured by holograms.
Regular SDK (Software Development Kit) Updates: The landscape of driver’s license designs is continuously evolving, prompting frequent updates to the Card Scanning Solutions SDK. Regularly updating your SDK can help you stay compatible with new and updated license designs, minimizing scanning issues and ensuring smoother processing.
Troubleshooting Scans: When a license does not scan correctly, several strategies can help resolve the issue. Verifying that the scanner model is suitable and properly recalibrated is a good first step. For persistent problems, collecting a secure scan and consulting technical support can provide a solution tailored to the specific issue at hand.
Reconfiguration and Recalibration Tips: Software and hardware glitches can impede functionality. If your scanner or the scanning software begins to falter, reassess the installation of drivers or SDKs, recalibrate your device as necessary, and ensure no other applications are commandeering the scanner. Proper maintenance and configuration are key to uninterrupted operation.
Utilizing these insights can significantly enhance the efficiency and reliability of driver’s license scanning processes, supporting effective visitor management and ensuring that ID data is accurately recorded.
New Jersey Association of Realtors Standard Form of Residential Lease - Describes the process and importance of the final walk-through prior to closing.
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