Dhl Waybill Template Access Dhl Waybill Editor Now

Dhl Waybill Template

A DHL Waybill form is a crucial document used when shipping goods via DHL, outlining details such as shipment origin, destination, payment method, and insurance information. It serves as a non-negotiable shipment air waybill, detailing sender and receiver information, shipment details, and the terms of carriage, ensuring that the package is correctly handled and delivered to its intended destination. To efficiently manage your shipping needs with DHL, click the button below to fill out the DHL Waybill form.

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Table of Contents

Shipping goods internationally requires meticulous attention to detail and adherence to specific protocols, one of which involves the comprehensive completion of shipping documents, such as the DHL Waybill form. This vital document not only provides essential details about the shipper and the receiver but also outlines the type of goods being shipped, the shipment's value, and the preferred service type. Crucially, it determines how fees are charged—whether the shipper, receiver, or a third party bears the cost. The form also contains important declarations regarding the shipment's contents, indicating whether they are documents or non-documents and if there are any special handling instructions. It even facilitates customs compliance by prompting the shipper to attach necessary invoices and declare the goods for customs in the destination country. Moreover, the DHL Waybill form incorporates the shipper's agreement to DHL's Terms and Conditions of Carriage, including limitations of liability and shipment insurance options. As a key document used in international logistics, the DHL Waybill ensures that shipments are processed efficiently and arrive at their destination according to the agreed terms, thereby mitigating potential delays and legal complications.

Form Preview

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

 

Charge to

Shipper

Receiver

3rd party

 

Cash

 

 

 

 

 

001-158545-85

 

Cheque

 

Payer Account No. ______________________________________________________

 

Credit Card

 

Shipment Insurance see reverse

 

Not

all payment

 

Yes Insured value (in local currency)

 

 

1200

options are available

 

in

all

countries.

DESTINATION CODE

8Services

Domestic

International

International

European

Document

Non-Document

Union

 

Not all Services are available to and from all locations

GREY SECTIONS FOR DHL

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

USE ONLY

Origin copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

Express 9 (10.30 to the USA)

2

 

From (Shipper)

 

258-85695

Shipper’s account number

Contact name

 

258-85695

John Kirkwood

4 Shipment details

 

 

 

 

Express 12

Express / Worldwide

Express Envelope

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

Total number

of packages

9

Total Weight

kggr

Dimensions in cm

Pieces Length Width Height

@

x

x

@

x

x

@

x

x

@

x

x

 

 

Other

 

 

Optional Services (extra charges may apply)

 

 

Saturday Delivery

Special Pick-Up

 

 

Delivery Notification

 

 

 

 

Other

 

 

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

 

 

 

 

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

PARAGON - EUEE3pt0607DR - (213750) VERSION 1 3rd proof

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

 

 

GA 30076

 

+1 258 585 965

 

 

 

 

 

 

 

 

 

3

 

To (Receiver)

 

 

Alfreds Futterkiste

Obere Str. 57

12209

Berlin

Germany

 

 

 

 

 

 

 

 

 

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

 

 

 

12209

 

 

 

Germany

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

 

Shipper’s VAT/GST number

 

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

 

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

 

Repair / Return

Temporary

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

 

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

Signature

Date

/

/

 

 

 

 

kg

gr

Consignee

 

 

 

CHARGES

 

 

 

 

/

Services

 

 

Other

 

 

Parcel

Insurance

 

 

 

 

copy

VAT

 

 

 

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS - 06-07 - P2 - EUEE

Track this shipment via the DHL Web Site : http://www.dhl.com

ORIGIN

Shipment Air Waybill

(Non negotiable)

1Payer account number and insurance details

DESTINATION CODE

 

Charge to

Shipper

Receiver

3rd party

 

 

 

 

001-158545-85

 

Payer Account No. ______________________________________________________

 

Shipment Insurance see reverse

 

 

Yes Insured value (in local currency)

1200

Cash

Cheque

Credit Card

Not all payment options are available in all countries.

8Services

Domestic International International European

Document Non-Document Union

Not all Services are available to and from all locations

- (213750) VERSION 1 3rd proof

For more information see DHL Web Site or call your local DHL office

2 From (Shipper)

Shipper’s account number

 

Contact name

 

 

 

258-85695

 

John Kirkwood

 

 

 

Shipper’s reference (up to 32 characters but only first 12 will be shown on invoice)

AB-20071223-589X

Company name

Magnolia Hall

Address

8515 Haven Wood Trail

GA 30076

Roswell

United States Of America

Postcode/Zip Code (required)

 

Phone, Fax or E-mail (required)

 

GA 30076

 

+1 258 585 965

 

 

 

3To (Receiver)

Company name

Alfreds Futterkiste

Delivery address

 

DHL cannot deliver to a PO Box

 

 

 

Obere Str. 57

12209

Berlin

Germany

258-85695

4 Shipment details

Total number

Total Weight

Pieces

Dimensions in cm

of packages

 

Length Width Height

 

 

 

 

9

 

 

 

 

 

@

x

x

 

 

 

 

kg

 

gr

 

@

x

x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

@

x

x

 

 

 

 

 

 

 

 

 

@

x

x

5Full description of contents

Give content and quantity

6Non-Document Shipments Only (Customs Requirement)

Attach the original and four copies of a Proforma or Commercial invoice

Shipper’s VAT/GST number

Receiver’s VAT/GST or Shipper’s EIN/SSN

 

 

 

 

 

 

 

 

 

 

Declared Value for Customs

 

Harmonised Commodity Code if applicable

 

(as on commercial/proforma invoice)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TYPE OF EXPORT

Permanent

Repair / Return

Temporary

 

 

 

 

 

 

 

Destination duties/taxes If left blank receiver pays duties/taxes

Express 9 (10.30 to the USA)

Express 12

Express / Worldwide

Express Envelope

Other ..............................................................

Optional Services (extra charges may apply)

Saturday Delivery

Special Pick-Up

Delivery Notification

 

 

Other

 

 

 

 

 

 

 

DHL Global Mail

 

 

 

GMB Priority

GMB Standard

Other

 

 

 

DIMENSIONAL/CHARGEABLE WEIGHT

kg

 

gr

 

 

 

 

CHARGES

 

 

 

Services

 

 

 

Other

 

 

 

Insurance

 

 

 

VAT

 

 

 

 

 

 

CURRENCY

TOTAL

 

 

 

 

 

TRANSPORT COLLECT STICKER No.

PAYMENT DETAILS (Cheque, Card No.)

No. :

Shipper’s copy

DHL EXPRESS - 06-07 - P1 - EUEE

PARAGON - EUEE3pt0607DR

Postcode/Zip Code (required)

 

Country

 

 

 

 

 

 

 

 

12209

 

 

Germany

 

 

 

 

 

 

 

 

 

 

 

 

 

Contact person

 

 

Phone, Fax or E-mail (required)

 

 

 

 

 

 

 

Maria Anders

+33 (0)258 585 965

 

 

 

 

 

 

 

Receiver

Shipper

Other

specify approved account number

 

 

 

7Shipper’s agreement (Signature required)

Unless otherwise agreed in writing, I/we agree that DHL’s Terms and Conditions of Carriage are all the terms of the contract between me/us and DHL and (1) such Terms and Conditions and, where applicable, the Warsaw Convention limits and/or excludes DHL’s liability for loss, damage or delay and (2) this shipment does not contain cash or dangerous goods (see reverse).

 

 

 

 

 

Signature

 

Date

/

/

 

 

 

 

 

 

 

 

 

 

TypeExpires

Picked up by

Route No.

TimeDate

DHL EXPRESS

TERMS AND CONDITIONS

OF CARRIAGE

(”Terms and Conditions”)

1. Customs, Exports and Imports

DHL may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper: (1) complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations, (2) act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance and entry and (3) redirect the Shipment to Receiver’s import broker or other address upon request by any person who DHL believes in its reasonable opinion to be authorised.

IMPORTANT NOTICE

When ordering DHL’s services you, as ”Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time that DHL accepts the Shipment unless otherwise agreed in writing by an authorised officer of DHL. Your statutory rights and entitlements under any defined service feature (for which additional payment has been made) are not affected.

”Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means DHL chooses, including air, road or any other carrier. A ”waybill” shall include any label produced by DHL automated systems, air waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). ”DHL” means any member of the DHL Express Network.

9. Delayed Shipments

DHL will make every reasonable effort to deliver the Shipment accor- ding to DHL’s regular delivery schedules, but these are not guaranteed and do not form part of the contract. DHL is not liable for any damages or loss caused by delays.

10. Circumstances beyond DHL’s control

DHL is not liable for any loss or damage arising out of circumstances beyond DHL’s control.These include but are not limited to: -”Act of God”- e.g. earthquake, cyclone, storm, flood, fog; ”Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the Shipment, even if known to DHL; riot or civil commotion; any act or omission by a person not employed or contracted by DHL e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

11. Warsaw Convention

If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, if applicable, governs and in most cases limits

EUEE3pt0607DR

2. Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if:

it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), any applicable government department or other relevant organisation;

no customs declaration is made when required by applicable customs regulations; or

DHL decides it cannot transport an item safely or legally (such items include but are not limited to: animals, bullion, currency, bearer form negotiable instruments, precious metals and stones, firearms, parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

3. Deliveries & Undeliverables

Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If Receiver refuses delivery or to pay for delivery, or the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, DHL shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by DHL without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related administrative costs and the balance of the proceeds of a sale to be returned to Shipper.

4. Inspection

DHL has the right to open and inspect a Shipment without prior notice to Shipper.

5. Shipment Charges & Billing

DHL’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by DHL to confirm this calculation. Shipper shall pay or reimburse DHL for all Shipment charges, storage charges, duties and taxes owed for services provided by DHL or incurred by DHL on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed

unacceptable for transport as described in Section 2.

6. DHL’s Liability

DHL contracts with Shipper on the basis that DHL’s liability is strictly limited to direct loss only and to the per kilo/lb limits in this Section 6. All other types of loss or damage are excluded (including but not limited to lost profits, income, interest, future business), whether such loss or damage is special or indirect, and even if the risk of such loss or damage was brought to DHL’s attention before or after acceptance of the Shipment since special risks can be insured by Shipper. If a Shipment combines carriage by air, road or other mode of transport, it shall be presumed that any loss or damage occurred during the air period of such carriage unless proven otherwise. DHL’s liability in respect of any one Shipment transported, without prejudice to Sections 7-11, is limited to its actual cash value and shall not exceed the greater of $US 100 or:

$US 20.00/kilogram or $US 9.07/lb for Shipments transported by air or other non-road mode of transportation; or

$US 10.00/kilogram or $US 4.54/lb for Shipments transported by road (not applicable to the US).

Claims are limited to one claim per Shipment settlement of which will be full and final settlement for all loss or damage in connection therewith. If Shipper regards these limits as insufficient it must make a special declaration of value and request insurance as described in Clause 8 (Shipment Insurance) or make its own insurance arrangements, failing which Shipper assumes all risks of loss or damage.

7. Time Limits for Claims

All claims must be submitted in writing to DHL within thirty (30) days from the date that DHL accepted the Shipment, failing which DHL shall have no liability whatsoever.

8. Shipment Insurance*

DHL can arrange insurance for Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests it via DHL’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

*Not available for mail services

DHL’s liability for loss or damage.

12. Shipper’s Warranties and Indemnity

Shipper shall indemnify and hold DHL harmless for any loss or damage arising out of Shipper’s failure to comply with any applicable laws or regulations and for Shipper’s breach of the following warranties and representations:

all information provided by Shipper or its representatives is complete and accurate;

the Shipment was prepared in secure premises by Shipper’s employees;

Shipper employed reliable staff to prepare the Shipment;

Shipper protected the Shipment against unauthorised interference during preparation, storage and transportation to DHL;

the Shipment is properly marked and addressed and packed to ensure safe transportation with ordinary care in handling;

all applicable customs, import, export and other laws and regulations have been complied with; and

the waybill has been signed by Shipper’s authorised representative and the Terms and Conditions constitute binding and enforceable obligations of Shipper.

13. Routing

Shipper agrees to all routing and diversion, including the possibility that the Shipment may be carried via intermediate stopping places.

14. Governing Law

Any dispute arising under or in any way connected with theseTerms and Conditions shall be subject, for the benefit of DHL, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

15. Severability

The invalidity or unenforceability of any provision shall not affect any other part of theseTerms and Conditions.

Form Breakdown

Fact Name Description
Form Purpose The DHL Waybill form is used for tracking shipments and specifying the terms of shipping including payer details, insurance, and shipment details.
Non-negotiability The DHL Waybill is designated as non-negotiable, meaning it cannot be transferred to endorse the shipment to another party.
Payment Options Various payment options are provided including shipper, receiver, third party, cash, cheque, and credit card, although availability varies by country.
Insurance Details Shipment insurance can be opted in with details of insured value provided, which is subject to the terms on the reverse of the form.
Service Options Includes selections for domestic, international, European Union, document, and non-document shipping services, subject to availability based on location.
Customs Requirement For non-document shipments, providing a proforma or commercial invoice is required for customs, alongside VAT/GST numbers or EIN/SSN.
Shipper’s Agreement The shipper agrees to DHL's terms and conditions of carriage, which limits liability for loss, damage or delay and asserts the shipment contains no prohibited items.

Guidelines on Filling in Dhl Waybill

Filling out the DHL Waybill form is an essential step in ensuring that your shipment is processed efficiently and arrives at its destination safely. As you prepare to complete this form, it's important to provide accurate and thorough information about your shipment. This includes details about the shipper, receiver, the contents of the shipment, any applicable insurance, and the chosen DHL services. Following these steps carefully will help facilitate a smooth shipping process.

  1. Identify the Payment Method and Services: Check the appropriate boxes to indicate who will be responsible for the shipping charges (Shipper, Receiver, or Third Party) and select the method of payment (Cash, Cheque, Credit Card). Specify if shipment insurance is required and enter the insured value.
  2. Input Shipper Information: Fill in the shipper's account number, contact name (John Kirkwood), shipper’s reference, company name (Magnolia Hall), address (8515 Haven Wood Trail, Roswell, GA 30076, United States Of America), and contact details (phone, fax, or email).
  3. Enter Receiver Information: Provide the company name (Alfreds Futterkiste), delivery address, and contact information for the receiver. It is essential to note that DHL cannot deliver to PO boxes.
  4. Shipment Details: Record the total number of packages, total weight, and dimensions of each package in centimeters.
  5. Full Description of Contents: Give a detailed description of the contents of your shipment, including the type and quantity of items.
  6. Customs Requirements (Non-Document Shipments Only): Attach the required number of Proforma or Commercial invoices and fill in the shipper’s VAT/GST number or EIN/SSN, receiver’s VAT/GST or EIN/SSN, declared value for customs, and the harmonised commodity code if applicable.
  7. Choose Additional Services: Select any optional services needed for your shipment, such as Saturday Delivery, Special Pick-Up, or Delivery Notification.
  8. Finalise Payment Information: Specify the total amount and currency for transportation and any additional services. Enter payment details, including card type and number, if applicable.
  9. Agree to Terms and Conditions: Read the DHL Express Terms and Conditions of Carriage and sign the form to indicate agreement. Provide the date of signing and ensure that all necessary documents are attached and information is correctly entered.

After completing the form, double-check all entries for accuracy and completeness. Submit the form according to the instructions provided by DHL, and keep a copy for your records. Tracking the shipment can be done through the DHL website using the information provided on the Waybill. This ensures you stay updated on your shipment's status from dispatch to delivery.

Learn More on Dhl Waybill

What is a DHL Waybill?

A DHL Waybill is a shipping document used by DHL to identify and track shipments as they move through DHL's network to their destination. It includes important information such as the sender and receiver's addresses, shipment details like weight and quantity, payment method, and service type chosen. The waybill also contains a unique tracking number that can be used to track the shipment’s progress online.

How do I fill out a DHL Waybill?

To fill out a DHL Waybill, you need to provide detailed information in several sections. These include:

  1. Payer account number and insurance details, indicating who pays for the shipping and whether the shipment is insured.
  2. Origin and destination details, including the shipper and receiver's contact information and addresses. A ZIP code/postcode is mandatory.
  3. Shipment details, such as the total number of packages, their weight, and dimensions.
  4. Content description and, for non-document shipments, customs-related information such as the harmonised commodity code and the declared value for customs.
  5. Payment details, including the method of payment and payer information.
  6. Shipper's agreement and signature, confirming adherence to DHL's terms and conditions.

It's essential to ensure all sections are completed accurately to avoid any delays or issues with your shipment.

Is a PO Box address acceptable for delivery?

No, DHL cannot deliver to a PO Box address. Shipments require a physical address for delivery to ensure the package reaches the intended recipient directly.

What are the available service options on a DHL Waybill?

The DHL Waybill offers various service options, including:

  • Domestic or International shipping
  • Document or Non-Document shipments
  • Express services with specific delivery timelines, such as Express 9, Express 12, and Express Worldwide
  • Optional services like Saturday Delivery, Special Pick-Up, and Delivery Notification

Note that not all services are available in all locations and may depend on the specific requirements of your shipment.

Can I insure my DHL shipment?

Yes, you can opt for shipment insurance by indicating your choice on the DHL Waybill. You will need to mark the insurance option and specify the insured value in local currency. Keep in mind that insurance options and availability may vary by country and not all shipments may be eligible for insurance.

How do I track my DHL shipment?

You can track your DHL shipment by using the unique tracking number provided on the DHL Waybill. This number can be entered on the DHL website's tracking section to view the latest updates and progress of your shipment.

What should I do if the receiver’s information changes after I’ve completed the DHL Waybill?

If there are any changes to the receiver's information after you have completed the DHL Waybill, it is important to contact DHL as soon as possible. Changes cannot be made on the waybill directly once the shipment is in process, but DHL can guide you on how to proceed with updating the relevant information.

What are unacceptable shipments for DHL?

Unacceptable shipments for DHL include items that are hazardous, dangerous goods, prohibited, or restricted by international or local regulations. Examples include but are not limited to explosives, flammable items, illegal drugs, and live animals. It's crucial to check DHL's guidelines or consult with their service team before shipping items that may fall under these categories.

How are shipment charges calculated?

Shipment charges by DHL are calculated based on the higher of the actual weight or the volumetric (dimensional) weight of your package(s). Additional factors such as the service type selected, optional services added, and destination can also affect the total cost.

What is the deadline for submitting a claim for a lost or damaged shipment?

If your shipment is lost or damaged, it is important to submit a claim to DHL in writing within thirty (30) days from the date DHL accepted the shipment. This allows DHL to investigate and resolve the issue promptly. Claims submitted after this period may not be considered.

Common mistakes

Filling out a DHL Waybill form requires attention to detail to ensure the shipment process runs smoothly. However, some common mistakes can lead to delays or additional charges. Here are four of these errors:

  1. Omitting or Incorrectly Filling the Payer Account Number and Insurance Details: This section requires the shipper to indicate who will pay for the shipping and whether shipment insurance is needed. Not selecting a payment option or providing incorrect account details can cause significant delays. Each payment option, such as Cash, Cheque, or Credit Card, has its field that needs to be correctly ticked, and when insurance is required, not specifying the insured value can lead to inadequate coverage.
  2. Failure to Provide Complete and Accurate Shipper and Receiver Information: The accuracy of the shipper and receiver's contact information, including company name, address, and contact details, is crucial. Not providing a complete address or failing to indicate a specific contact person can prevent DHL from delivering the package efficiently. Moreover, DHL cannot deliver to PO Boxes, so a physical address is necessary.
  3. Incorrect or Incomplete Shipment Details: This section requires the total number of packages, their weight, and dimensions. Errors here can lead to inaccurate shipping costs or the possibility of the shipment being returned. Additionally, not providing a full description of contents or failing to attach the required number of Proforma or Commercial invoices for non-document shipments can result in customs delays.
  4. Overlooking Optional Services and Signature Requirements: Optional services such as Saturday Delivery or Special Pick-Up and Delivery Notification can be crucial for timely delivery. Not selecting these services when needed may disappoint receivers expecting swift delivery. Lastly, the shipper's agreement section requires a signature to confirm acknowledgment of DHL's terms, and overlooking this can invalidate the shipment process.

Addressing these common mistakes can lead to a smoother shipment process, ensuring that packages are delivered accurately and on time.

Documents used along the form

When shipping with DHL, using a DHL Waybill form is just one step in the process. It’s essential to know that several other documents often accompany the DHL Waybill form to ensure the seamless handling, tracking, and delivery of shipments. Understanding these documents can help individuals and businesses prepare for shipping with confidence, knowing they are complying with necessary regulations and procedures.

  • Commercial Invoice: This document is crucial for international shipments. It provides customs authorities with a description, value, and quantity of the goods being shipped. A commercial invoice is required for determining import duties and taxes.
  • Proforma Invoice: Similar to the commercial invoice, a proforma invoice is used for international shipments but is primarily intended as a preliminary bill of sale. This document outlines the seller’s commitment to deliver goods or services to the buyer at specified prices and terms.
  • Packing List: This details the contents of the shipment and includes information like weight, dimensions, and package count. A packing list is essential for logistics providers to understand the specifics of what they are transporting.
  • Certificate of Origin: This document certifies the country in which the goods were manufactured. It is often required by customs authorities to determine if goods are eligible for import and if they are subject to duties.
  • Export License: For certain goods or destination countries, an export license may be required. This document authorizes the export of goods in compliance with export control laws and regulations.
  • Import License: Similar to an export license, some countries require an import license to bring goods into their territories, ensuring that imports comply with local laws and regulations.
  • Shipper’s Letter of Instruction (SLI): This document provides detailed instructions from the shipper to the freight forwarder or carrier. It includes information on processing the shipment, declaring the goods for customs, and specifying routing details.
  • Bill of Lading (BOL): For sea freight, a bill of lading is issued by the carrier to the shipper and details the goods being transported. It serves as a receipt of shipment when the goods are delivered.
  • Insurance Certificate: This certifies that the goods are insured under a given policy. Insurance is crucial for protecting the value of the goods against loss, damage, or theft during transit.
  • Export Packing List: More detailed than a standard packing list, this provides data on the material and quantity of goods, and the type of package for each item. It's specifically designed to support the export process.

Each of these documents plays a vital role in the facilitation of international trade and shipping. By ensuring that all necessary paperwork is correctly filled out and submitted, shippers can avoid delays, penalties, and fees, making for a smoother transaction for both the sender and the receiver. Whether you’re an experienced business with frequent shipments or an individual sending a gift abroad, comprehending the purpose and requirements of these documents will help streamline your shipping experience with DHL.

Similar forms

  • FedEx Air Waybill: Like the DHL Waybill, the FedEx Air Waybill is used for tracking shipments, provides similar detailed information about the shipper, receiver, and shipment details including the number of packages and their weight, and requires the sender's agreement to the carrier's terms and conditions.

  • USPS Shipping Label: This document serves a similar purpose by providing detailed information on the sender, recipient, and parcel characteristics. It also includes tracking capabilities and specifies the service type, mirroring the functionality of the DHL Waybill for postal services.

  • UPS Shipping Document: Comparable to the DHL Waybill, it includes detailed shipper and receiver information, package details, and sender's agreement with UPS's terms and conditions. It also allows for tracking and specifies the type of service used for the shipment.

  • Bill of Lading (BOL): Used for shipping goods via sea, road, or air, the Bill of Lading shares similarities with the DHL Waybill in recording details about the shipment, shipper, and consignee. It acts as a receipt for goods and a document of title, which the DHL Waybill does in a non-negotiable form for air shipments.

  • Commercial Invoice: Though primarily used for customs declaration, it shares with the DHL Waybill the need to detail the contents of the shipment, their value, and information about the shipper and receiver. Both are required for international shipments to pass through customs.

  • Proforma Invoice: Similar to the DHL Waybill in that it provides a detailed description of the shipped goods, their value, and information about the sender and recipient. It is often used for customs purposes in international trade, like the waybill's function for customs declarations.

  • Certificate of Origin: This document accompanies international shipments to certify the country of origin of the merchandise. While it serves a more specific purpose, it complements the information on the DHL Waybill, which is also crucial for customs clearance processes.

  • Packing List: Accompanies the DHL Waybill in providing a detailed list of the contents of a shipment, including quantities and descriptions, which is essential for both logistics and customs processes. The packing list details complement the summary provided on the waybill.

  • Export Declaration: This document, required by governments to monitor and control the export of goods, often complements the DHL Waybill for international shipments. Both documents provide detailed information about the goods being shipped, their value, and destination.

  • Insurance Certificate for Cargo: While the DHL Waybill includes options for shipment insurance, a separate Insurance Certificate provides detailed insurance coverage for the shipped goods, complementing the waybill's insurance check-box and insured value indications.

Dos and Don'ts

Filling out a DHL Waybill form accurately is crucial for ensuring a smooth delivery process. Below are essential dos and don'ts to consider:

Dos:

  • Double-check payer account number and insurance details: Make sure these are correctly entered to avoid billing issues.
  • Specify the correct service: Choose between domestic, international, document, or non-document, ensuring the service aligns with your shipment’s needs.
  • Provide accurate shipment details: Include the total number of packages, their total weight, and dimensions, as this information is crucial for accurate billing and proper handling.
  • Attach the necessary documentation for non-document shipments: For customs purposes, attaching the original and four copies of a proforma or commercial invoice is necessary.
  • Sign the shipper’s agreement: Your signature confirms your agreement with DHL’s Terms and Conditions of Carriage, which is a vital legal requirement.

Don'ts:

  • Do not leave the recipient's address incomplete: DHL cannot deliver to P.O. boxes, so a complete physical address must be provided.
  • Avoid underdeclaring the shipment's value: This could lead to issues with insurance and customs.
  • Do not forget to list the contents of your shipment: A full description including content and quantity is required, especially for non-document shipments.
  • Do not choose a service not available to your destination: Not all services are available for all locations. Verify service availability to avoid delivery issues.
  • Refrain from shipping prohibited items: Check the list of items that DHL does not accept for transport due to safety or legal reasons.

By paying close attention to these guidelines when filling out the DHL Waybill form, shippers can ensure their packages are sent efficiently and without unnecessary delay.

Misconceptions

When dealing with international shipping, understanding the details of a DHL Waybill is crucial. However, there are several misconceptions that can complicate the process. Let's address some of these misunderstandings to ensure your next shipment is smooth and stress-free.

  • "A DHL Waybill is just a tracking number."

    This is a common misconception. While a DHL Waybill does include a tracking number, it serves a much broader purpose. It's a legal document that accompanies your shipment, detailing the terms and conditions of the carriage, shipment details, sender and receiver information, and payment details. Tracking is just one aspect of it.

  • "You can send anything as long as it fits."

    Not everything that can be physically shipped is legally permissible. The DHL Waybill clearly states that certain items are deemed unacceptable, such as hazardous materials, perishables without proper packaging, or items prohibited by law in the destination country. Compliance with this requirement is mandatory.

  • "If I declare a lower value, I'll save money."

    This strategy might seem appealing to save on duties or insurance costs, but it's risky. Declaring a lower value than the actual worth of your shipment can lead to inadequate insurance coverage and potential issues with customs. It's important to accurately declare the value of your goods on the Waybill.

  • "DHL Waybills are not needed for domestic shipments."

    Even if your shipment isn't crossing international borders, a DHL Waybill is still necessary. It acts as a detailed receipt of the transaction between the shipper and DHL, ensures your parcel is correctly routed and delivered, and provides important shipment details.

  • "You can only track your shipment with the Waybill number."

    While the Waybill number is a key tool for tracking your shipment, DHL also offers other methods. For example, you can track your shipment via the DHL website or mobile app using the shipment reference number provided by the sender, offering flexibility in how you monitor your delivery.

  • "Insurance coverage is automatically included."

    Insurance is a critical part of shipping valuable goods, but it's not automatically included with your DHL Waybill. While DHL limits liability for loss or damage, this doesn't replace comprehensive insurance coverage. For full protection, you need to explicitly request and pay for insurance coverage.

By understanding these common misconceptions, shippers can better navigate the complexities of international logistics, ensuring their goods are properly documented, insured, and compliant with international shipping regulations. Ensuring accuracy on your DHL Waybill is essential for a successful and hassle-free shipment.

Key takeaways

Understanding how to accurately complete and utilize a DHL Waybill form is essential for ensuring your shipment reaches its destination smoothly and on time. Here are key takeaways to guide you through this process:

  • Complete Shipper and Receiver Information: It's crucial to accurately fill in details about the shipper and receiver, including contact names, addresses, and phone numbers. Incorrect information can lead to delays.
  • Choose the Correct Payment Type: Indicate who is responsible for the shipping charges - the shipper, receiver, or a third party. Payment options include cash, cheque, or credit card, but availability may vary by country.
  • Specify Service Type: Clearly mark whether your shipment is domestic, international, a document, non-document, or if it requires any special services like express shipping to meet timely delivery.
  • Insurance Details: If opting for shipment insurance, ensure you declare the insured value accurately. Remember, not all payment options or insurance availability are the same in every country.
  • Detailed Shipment Description: Providing a full description of your shipment's contents, including quantity, is not only a requirement but aids in the customs process, especially for international shipments.
  • Customs and Export Information: For non-document shipments, attach the necessary customs documents, such as a Proforma or Commercial invoice, and clearly state the declared value for customs.
  • Packaging and Weights: Enter the total number of packages and their combined weight. Remember, DHL calculates shipping charges based on dimensional or actual weight, whichever is greater.
  • Agree to Terms and Conditions: Your signature on the Waybill confirms your agreement with DHL’s Terms and Conditions of Carriage, which include limitations on liability and claim procedures.
  • Tracking and Updates: Utilize the Waybill number provided to track your shipment online through DHL’s website. This number is critical for receiving updates and ensuring your shipment is progressing as planned.

By following these guidelines, you can help ensure that your shipments are processed efficiently and reduce the chances of delays or issues arising during transport. Remember, the accuracy of the information you provide plays a significant role in the seamless delivery of your shipments.

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