The Delta Property form, officially known as Property Loss Claim Form 5-1078 Rev 12.09, is a crucial document for passengers who have experienced luggage mishaps while flying with Delta Air Lines. This form serves as a way to officially report and claim for luggage that hasn't been received within five days after a flight. By providing detailed information about the missing luggage, passengers can facilitate the recovery process, although Delta reserves the right to deny liability if the form and required documents are not submitted within 21 days from the date of loss. If you've encountered such an unfortunate situation, click the button below to fill out and submit your Delta Property form.
When luggage goes missing after a flight, the feeling of frustration and inconvenience can be overwhelming. In the realm of air travel, Delta Air Lines has instituted a specific procedure to address these incidents through their Property Loss Claim Form (Form No. 5-1078 Rev 12.09). Aimed at making the claim process as smooth as possible for passengers facing such mishaps, this form is a crucial step for travelers to recover their lost items. It sets in motion only after a waiting period of five days without the luggage being returned, underscoring the airline's initial efforts to locate and deliver missing bags promptly. Travelers are advised to retain their passenger ticket receipts, claim checks, and, for items valued over $250, proof of purchase, as these documents are necessary to complete the claim. Delta specifies that claims must be submitted within 21 days from the date of loss to be considered. Importantly, the form also outlines the importance of detailing the luggage and its contents accurately and notifies claimants about the limitations of liability for specific items, such as money, electronics, and jewelry. Furthermore, the claim process is subject to federal scrutiny, highlighting the severe implications of submitting fraudulent claims. This introductory coverage into Delta's Property Loss Claim Form provides an overview of the procedural steps, required documentation, and legal considerations involved in claiming lost luggage with the airline.
Property Loss Claim Form
5-1078 Rev 12.09
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss. - Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Name Mr Mrs Miss/Ms
Home Phone
(
)
Business Phone
Area Code
Home Address
Employed By
City
State
Business Address (City, State, Zip, Country)
Zip /Postal Code
Country
Your Email Address
Claim Check Number(s)
Baggage File Reference number (ex. ABCDL12345)
Are You a SkyMiles Member? SkyMiles #
SkyMiles Status
Passenger Ticket Number(s)
Yes No
YOUR COMPLETE ITINERARY
From
To
Airline
Flight Number
Date
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter
Departure Gate
Other
_____________________________________
Was the bag checked under another name? Yes
No
If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ?
Yes
If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines?
If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
If no, did you file a claim then?
With Whom? _________________________
Was excess valuation purchased at time of check-in?
If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in?
1
DESCRIPTION OF LUGGAGE
Type
Brand
Color
Material
Pockets Zipper Wheels Straps
Combo Lock Purchase
Original
Yes No Yes No Yes No Yes No
Cost
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child
Age of Child:______________
Qty
Article
Size
Label Or Brand
Gender*
Store & City
Original Cost
Other Currency
Purchased
USD
Type Amount
Shirt
Blue
L
Cotton
ABC
M
ACME/Chicago
3/1/1995
30
00
If additional space is needed, please attach separate paper with same data as above.
Total Value of Bag & Contents
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails, any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
Filling out the Delta Property form is a step that comes into play after an unfortunate event where your luggage has been misplaced. This form is crucial for formally reporting the loss to Delta Air Lines and initiating the process for potential reimbursement or recovery of your possessions. It is essential to provide detailed and accurate information to enhance the chances of locating your luggage or resolving the claim satisfactorily. The process of filling out this form can be made smoother by following the steps provided meticulously. Remember, this action is necessary only after your luggage has not been located within five days post your flight.
Once the form is completed, double-check all entries for accuracy. Attach all required supporting documents, such as the passenger ticket receipts, claim check receipts, and purchase receipts for items valued at $250 or more. Make sure to keep a copy of all documents for your records. Mail the original documents within 21 days from the date of loss to the address provided on the top of the first page. A speedy and accurate submission enhances the likelihood of a favorable outcome. Please be patient as the investigation and processing might take 6-8 weeks from the mailing date.
If your luggage is delayed, it's recommended to contact the airport where you filed the claim. If your luggage hasn't arrived within 5 days, you should fill out the Delta Property Loss Claim Form and submit it along with all required documentation to Delta Air Lines, Inc. Customer Care Baggage.
You should only fill out and submit the claim form after 5 days have passed without your luggage being located. This allows time for Delta to possibly find and return your luggage before proceeding with a claim.
To submit a claim, the following documents are required:
Yes, Delta Air Lines must receive the form, either by mail or postmarked, within 21 days from the date of loss. Failure to comply with this deadline may result in denial of the claim.
The form requires detailed information, including:
Delta is not liable for the loss of money, jewelry, electronics, negotiable papers, heirlooms, antiques, and similar valuables. Claims for such items may not be honored.
After submitting your claim, if your property is located, Delta will contact you promptly. If the property cannot be found, please allow 6-8 weeks for the processing of your claim.
Yes, itineraries traveled internationally are governed by the Montreal Convention and are not subject to the same domestic tariffs. This may affect the processing and outcome of your claim.
Absolutely. It is important to retain copies of all documents, including the claim form and receipts, for your records.
You are required to inform Delta Air Lines in writing immediately if any part of your claimed property is found or returned from another source besides Delta, its agents, or employees.
When filling out the Delta Property form, individuals often make several mistakes that can potentially hinder the processing of their claim. Being aware of these common errors can help ensure that your property loss claim is handled efficiently and effectively.
Not waiting the required 5 days before submitting the form. The form clearly states that it should not be filled out and mailed until after 5 days have elapsed without receiving your luggage.
Failing to include all required documents such as the passenger ticket receipt(s), claim check(s) or receipt for the missing property, and purchase receipt(s) or proof of ownership for items valued at $250.00 or more.
Submitting the claim form after the 21-day deadline from the date of loss, risking a denial of liability by Delta Air Lines, Inc.
Not providing complete information regarding luggage description (type, brand, color, material, etc.) and contents, which is crucial for the successful tracing and resolution of the claim.
Forgetting to list the contents of each missing piece separately when more than one piece of luggage is missing, as instructed on the form.
Omitting contact information or providing incorrect details, which may delay communication regarding the status of the claim.
Not specifying if the bag was checked under another name, which is important information for tracking down missing luggage.
Incorrectly reporting the status of loss notification to Delta and whether the loss was reported to any other airlines, which could complicate the claim process.
Correctly filling out the Delta Property form involves attentiveness to detail and adherence to the instructions provided. Avoiding these common mistakes can help facilitate a smoother claim process.
When dealing with lost luggage or property claims, especially with airlines such as Delta, filling out the Delta Property form is a crucial step. However, this process often involves more than just completing one form. To ensure a streamlined and effective claim, several other documents typically accompany the Delta Property form. Let's review some of these essential documents further.
Collectively, these documents form a comprehensive dossier that supports your claim. It's important to provide as much detail and evidence as possible to facilitate the claims process. Remember, the primary goal is to ensure that your lost property is located or that you are appropriately compensated for your loss. Keep copies of all documents submitted for your records and follow up with the airline regularly until the matter is resolved.
The American Airlines baggage claim form shares similarities with the Delta Property form in that both request detailed information regarding the traveler's journey, including flight numbers, dates, and the description of missing luggage. They also require the submission of tickets and baggage claim checks as part of the documentation process.
Rental Car Damage report forms, like the Delta Property form, require claimants to provide comprehensive details about the incident (in this case, rental period and damage specifics) along with proof of rental and any insurance information. Both forms emphasize timely submission for processing.
The Homeowners Insurance claim forms bear resemblance because they also ask for extensive documentation of the lost or damaged property, require detailed personal contact information, and stipulate a timeframe within which the claim must be filed to be considered valid.
FedEx or UPS Package claim forms, similar to the Delta Property form, necessitate the provision of tracking numbers (akin to baggage file reference numbers), a detailed description of the contents lost, and their value. Both set deadlines for claims to be submitted post-loss.
The Health Insurance Claim forms resemble the Delta Property form in the structural requirement for individual identifiers (like the ticket number or insurance policy number), the specifics of the event (medical service date akin to a flight date), and the necessity to include supporting documents for the claim.
Travel Insurance claim forms also have similarities, requiring detailed trip information, an explanation of loss, and accompanying proof, such as receipts for valuables, mirroring the documentation needed for high-value items in the Delta form.
The Lost Credit Card report forms are similar to the Delta Property form in requiring personal identification, account information (paralleling ticket numbers or SkyMiles info), and details regarding the last known location and time of possession, albeit in a different context.
Identity Theft report forms share a similarity through the need for comprehensive personal information, a detailed account of the incident, and subsequent follow-ups with specific documentation, similar to how the Delta form manages the process post-incident.
When dealing with the aftermath of lost luggage, completing the Delta Property form accurately and promptly is crucial for a successful claim process. Here are ten essential dos and don'ts to guide you through filling out the form:
By following these guidelines, you can ensure that your claim is processed efficiently, improving your chances of a favorable outcome. Remember, the details and honesty you provide on the Delta Property form play a vital role in the recovery and compensation process.
When examining the Delta Property form, several misconceptions may arise due to its complexity and the detailed process it outlines for claiming lost luggage. The form, an important document for travelers facing luggage mishaps, requires careful filling to ensure a successful claim. Here, some of these misconceptions are addressed to provide a clearer understanding of its provisions and requirements.
Misconception 1: You must wait until your luggage is permanently lost to file a claim. The form clearly indicates that you should initiate contact with Delta if your luggage hasn't arrived within 24 hours of your flight. If after 5 days there's still no sign of your luggage, that's when you should fill out and submit this form.
Misconception 2: Any item lost can be claimed without proof of ownership. For items valued at $250.00 or more, Delta requires submission of purchase receipts or proof of ownership. This requirement ensures the claim is substantiated and helps prevent fraudulent claims.
Misconception 3: The Delta Property form can be submitted at any time. Delta imposes a strict deadline, requiring the form to be received or postmarked within 21 days from the date of loss. This emphasizes the importance of promptly addressing luggage loss issues.
Misconception 4: All lost items, regardless of their nature, are covered. The form specifies exceptions for items Delta is not liable for, including money, jewelry, electronic equipment, and other valuables. Such specifics highlight the need to understand coverage limitations when filing a claim.
Misconception 5: Completing the form guarantees compensation. The document mentions that the successful tracing and resolution of a claim depend on the prompt and complete submission of the form and required documents. However, this does not guarantee compensation, as Delta reserves the right to deny liability.
Misconception 6: The form submission requires physical mailing only. While it strongly emphasizes mailing the form, it also provides a fax number, offering an alternative submission method which could expedite the process.
Misconception 7: Filing the claim form waives Delta's rights or admits liability. Submitting the form or receiving assistance from Delta does not constitute a waiver of any rights or admission of liability on the part of Delta.
Misconception 8: The Delta Property form must be filled out immediately after loss. It's crucial to report the loss within 24 hours to initiate the recovery process but the form itself should not be filled out and submitted until after 5 days without your luggage, to give Delta time to resolve the issue without a formal claim process.
Misconception 9: The process ends once the form is submitted. Filing the claim is an important step, but follow-up may be necessary. Delta also requires claimants to inform them if the lost property is recovered from another source. Furthermore, processing claims can take 6-8 weeks, indicating that patience and sometimes additional communication are essential.
Understanding these misconceptions and how the Delta Property form operates can significantly clarify the process for passengers facing the unfortunate circumstance of lost luggage. This comprehension ensures that passengers meet all necessary criteria and submit their claims in an accurate and timely manner.
Filling out and using the Delta Property Claim Form requires careful attention to detail and strict adherence to deadlines to ensure the successful resolution of your claim. Here are some key takeaways to guide you through this process:
Lastly, retaining a copy of all submitted documents, including the claim form and receipts, is good practice for your records. This ensures that you have the necessary information on hand for follow-up or further action.
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